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What is an Emergency?

Utilities Information

As a courtesy to our existing tenants we have included contact information below for all the major utilities and service providers in Central Florida. The following list is presented in alphabetical order by service provider:

AT&T | U-verse

  • (800) 288-2020 - Monday - Friday from 8 am - 7pm ET

Bright House Networks

Florida Power & Light (FPL)

Residential Customer Care Centers

  • (321) 723-7795 - Cocoa Beach Area
  • (386) 252-1541 – Daytona Beach Area
  • (321) 723-7795 – Melbourne

Orlando Utilities Commission (OUC)

Emergency Service Hotline

  • To report a power outage or water trouble in Orlando/Orange County, call 407.823.9150 (24 hours)
  • To report a power outage in St. Cloud/Osceola County, call 407.892.2210 (24 hours)

Customer Service By Phone

  • For questions about your utility bill, to turn on/off or transfer service, and for tree trimming inquiries in Orange County, call 407.423.9018 Monday through Friday, 7 a.m. to 6 p.m.
  • For questions about your utility bill, to turn on/off or transfer service, and for tree trimming inquiries in St. Cloud and Osceola County, call 407.957.7373 Monday through Friday, 7:30 a.m. to 5:30 p.m.
  • To report street light problems, call 407.737.4222
  • For water quality inquiries, call 407.823.9150 Monday through Friday, 7:30 a.m. to 5:30 p.m.

Progress Energy

Customer Service for Residential Service

  • (407) 629-1010 - Orlando
  • (727) 443-2641 – Pinellas
  • (800) 700-8744 – All Other Areas

To Report a Power Outage

  • (800) 228-8485